Last updated: Nov 14, 2024
This Privacy Policy (“Policy”) describes how Eposta Services collects, uses, discloses, and protects personal information of individuals who use our website, particularly when requesting a service quote or estimate.
1. Information We Collect
Legal definitions of personal information can vary across different jurisdictions. We strive to comply with laws in all the jurisdictions where we operate, but for purposes of this Privacy Policy consider “personal information” to be any information that identifies you as an individual or is directly relatable to an identifiable individual. Not all information we collect is personal information under this definition. For example, information that has been de-identified or aggregated in a way that no longer allows identification of a particular person would not meet this definition.
In order to provide you with services, we may collect, store, and process personal information from the categories shown in the table below. Our listing of these categories does not mean that all categories or the examples listed in each category are collected about everyone who uses the Websites. We are providing a full list here in the spirit of transparency.
Categories of Personal Information
| Category | Examples |
| Identifiers | Name; physical address; phone number; email address; and account access information |
| Demographic information | Age; national origin; race; citizenship; or gender |
| Internet or other electronic network activity | Browsing history; search history; session information; site navigation; referring source (including referring URLs); exit URL; browser type; browser identifier; IP address and other similar information collected via the use of cookies, web beacons, and other similar technologies about how you use the services |
| Audio, visual, or similar information | Photos; videos or other recordings you choose to share with us |
| Geolocation data | Physical location; including latitude or longitude; and movement data |
| Device information | Information about your device and software characteristics; connection information; device brand and model; device operating system; device type; and device Identifier for Advertiser (IFA) |
| Commercial information | Records of services purchased; obtained; or considered; or other purchasing or consuming histories or tendencies |
| Inferences drawn from other information | Any profile created about you that reflects likely preferences; characteristics; psychological trends; predispositions; behavior; attitudes; intelligence; abilities; or aptitude |
2.How We Collect Your Information
Directly from you. We collect personal information directly from you when you provide it to us, for example, when you enter information about yourself into “Get A Fast Quote”.
Indirectly from you. We may automatically collect personal information from you when you visit the Websites through the use of tracking technologies or by other passive means. This “passively collected” information helps us to improve our offerings and allows us to ensure the services work as designed and in a way that meets your expectations. Some examples of the sources of this passively collected personal information include:
- Viewing History and Preferences. When you browse the Websites, we may collect information about your use. For example, if you search an article database, we may collect information about that action and form inferences about what information our users find most helpful.
- Cookies and Similar Tracking Technologies. When you visit or access the Websites, we may utilize cookies (small text files containing a string of characters sent to your computer) or similar tracking technologies, such as web beacons (also known as “tracking pixels”), embedded scripts, and various device recognition technologies, that uniquely identify you or your device to track your activity and hold certain information to improve your future visits. Cookies can be necessary for site navigation and performance, or used for targeted advertising. We use the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the Websites and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Websites may not work properly or at all.
- Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around the Websites. This helps us to improve the way the Websites operate, for example, by ensuring that users are finding what they are looking for easily. They also help us to know which pages are the most and least popular, which drives the content we generate in future. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- Functional cookies. These cookies are used to recognize you when you return to the Websites for increased functionality. This enables us to personalize content for you and remember your preferences. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. They are generally set through our Websites by our advertising partners and may be used to track you across the Internet. We may use this information to make the Websites and the information displayed on it more relevant to your interests. We may also share this information with our business partners for this purpose. The information collected through these cookies may also be used by the companies who set them to build a profile of your interests and show you relevant advertisements on other sites. If you do not allow these cookies, you will experience less targeted advertising.
Most web browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable all cookies, you may not be able to use some features of the Websites. You may find the information presented at the following website helpful in setting your device and browser specific settings: How to Clear Computer Cookies .
3. How We Use Collected Information
We may use the information we collect from you on our Websites in the following ways:
- To fulfill or meet the reason you provided the information to us. For example, if you share your name and contact information to get a fast quote or ask a question about our services, we will use that personal information to respond to your inquiry. This may include contacting you by email, telephone call, or text message and by means of an automatic telephone dialing system or pre-recorded or artificial voice message related to the service you have inquired about via an online form.
- To personalize and improve your experience on our Websites.
- To respond to comments and questions and provide customer service.
- To deliver messages and other content you request and to send information relevant to you, including quotes, confirmations, technical notices, updates, security alerts, and support and administrative messages.
- To send you information about new promotions, products, and services offered by us or our trusted partners. This may include targeted advertising campaigns.
- To analyze the performance of promotional efforts.
- To help understand your needs, provide you with better service, and determine whether marketing offers from our trusted partners or other third parties would be of interest to you we may link or combine information you provide with other information we get offline and/or from our trusted partners or other third parties.
- To create de-identified or aggregated lists of information for any of the uses stated above.
- To diagnose problems with the Websites and to improve, upgrade or enhance the Websites and our services.
- To comply with legal obligations, resolve disputes and enforce agreements.
- To notify you regarding any concerns with the services, including, as required by law, in the event that personal information you provided to us is exposed to unauthorized third parties.
- To carry out other purposes that are disclosed to you and/or to which you consent.
4. How We Share Your Information
We are committed to protecting your privacy and only share your information as follows:
- Service Providers: We may share data with trusted third-party providers who support our operations. They are contractually obligated to protect your data in alignment with this Privacy Policy.
- Legal Requirements: We may disclose information if legally required or necessary to protect the rights, safety, and property of eposta-services.com, our customers, or others.
- SMS consent or phone numbers collected for SMS purposes will not be shared with any third party under any circumstances or for marketing purposes.
5. Security
We take the security of your personal information seriously. We implement commercially reasonable technical, physical and administrative security measures to protect against the loss, misuse and unauthorized access, disclosure, alteration and destruction of personal information collected through the Websites.
Unfortunately, the transmission of information via the Internet is not completely secure. We cannot and do not guarantee that your personal information will never be accessed by an unauthorized party or otherwise breached during transmission through the Internet. Additionally, any contact with us by email or by way of our Websites might not be secure. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
In the event that we believe any information that you provided to us has been exposed to unauthorized third parties, we will notify you as required by law or upon our own choice. In the event of such unauthorized exposure, we expressly reserve the right to provide notice to you electronically via any email address you have provided to us if permitted to do so by law. If you have reason to believe that your personal information, including any account you use to authenticate and login to the Websites, is no longer secure, please notify us immediately by contacting us via one of the methods listed below.
Consumer Rights Regarding Personal Information
Depending on where you live you may have certain privacy rights created by law. While laws vary between jurisdictions, we strive to provide the same basic level of privacy rights to everyone regardless of where you live. Thus, the rights described here may be used by anyone with whom we interact or about whom we collect personal information, subject to the legitimate business needs of customers on whose behalf your information was provided to us.
Right to Know. When you request that we provide you with the information we collect or disclose we will provide you with an individualized response about our collection and use of your personal information. Unless we are required to provide more information by an applicable law in your jurisdiction, that response will be limited to the following:
- Specific pieces of personal information we have collected about you.
- The categories of personal information we have collected (for reference see the table above for categories and examples of personal information that we may collect).
- The sources from which we have collected your personal information.
- Our business or commercial purpose for collecting or selling personal information.
- Whether we have sold your personal information for a business or commercial purpose.
- The categories of third parties to whom we have sold personal information, if any.
Right to Correct. You have the right to ask us to correct inaccuracies in the personal information we have collected, taking into account the nature of the personal information and the purposes of the processing.
Right to Request Deletion. When you request that we delete your personal information, we will delete personal information we maintain about you from our records as of the date of your request subject to certain limitations—primarily those created a legal or compliance need to retain certain information (for example, if you have requested to be placed on an internal Do Not Call List, we will maintain that record and the applicable telephone number, but we will remove other information we hold about you). We will also request that any service providers that we know maintain your data on our behalf also delete your personal information. In some cases, deletion may be accomplished through de-identification of the information.
Please note that certain information may be exempted from your deletion request. For example, we may keep information where necessary to detect and resolve issues related to system security and fraud detection.
Verification of Rights Requests. We cannot respond to your rights requests if we cannot verify your identity or the authority of your agent to make the request and confirm that the personal information we maintain relates to you. When you make a request, we may verify your identity as required by law.
You must also describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. If we have questions regarding your request you must make an effort to respond to our inquiries. If we do not understand your request we may not be able to comply.
Where possible, we will respond to a verified rights request within 45 days of receipt. If we require more time, we will inform you of the reason and the need for an extension. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. In certain cases we may contact your employer with this information.
6. Retention of Personal Information
We will retain your personal information collected pursuant to this privacy policy for as long as we deem reasonably necessary or desirable for our business purposes, unless a different retention period is required by any applicable law, rule or regulation. We reserve the right to delete or destroy any information collected, including personal information, at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or request deletion of your personal information
- Restrict or object to certain processing of your data
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us at [email protected].
8. Communications
By getting a fast quote, you expressly consent and agree to accept and receive communications from us, including via email, text message, and calls to the cellular telephone number you provided to us. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. By consenting to being contacted by us, you understand and agree that you may receive communications, including marketing communications generated by automatic telephone dialing systems which will deliver prerecorded messages, sent by Eposta Services, including but not limited to: operational communications concerning your account or use of our services, communications concerning promotions run by us, and news concerning Eposta and industry developments.
You acknowledge that you are not required to consent to receive promotional messages as a condition of using our services. You may opt-out of receiving promotional or marketing texts or calls from us at any time. You may opt-out of receiving all text (SMS) messages from us (including informational or transactional messages) by replying with the word “STOP” to a text message from us.
8. SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Eposta Services, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Promotions or offers
Example: “Hello, this is a friendly reminder of your upcoming booking for [Type of Service] at [Location] is scheduled on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
You may receive up to 5 SMS messages per month related to appointment reminders, follow-up messages, and promotions or offers.
Example:
“Message frequency may vary. You may receive up to 5 SMS messages per month regarding your appointments or promotions.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Eposta Services in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected].
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page.
Message frequency may vary
Once completed please update the client.
Other Important Information
Eligible Users
Persons accessing the Websites should be consumers or potential consumers of the products and services being offered by us or our partners online.
Children’s Privacy
We do not collect any information from anyone under 16 years of age. The Services we offer are all directed to people who are at least 16 years old or older. If you are under the age of 16, you are not authorized to use the Services.
Users Outside the United States
Our Websites are not directed at or intended for users outside the U.S. Please be advised that if you are located in the European Union or another region with laws related to data collection and use that may differ from U.S. law, your personal information voluntarily submitted through the Websites and transferred to the U.S. may not have the same level of data protection as that provided by your home country.
Changes to This Privacy Policy
If we change this Policy, we will post those changes on this page and will modify the “Last Updated” date at the top of this Policy. If we materially change this Policy in a way that affects how we use or disclose your Personal Information, we will notify you by prominently posting a notice of such changes before making them.
Contact Us
If you have questions about this privacy policy, or if you wish to correct, update, amend or inquire about deleting/removing personal information that you have provided to us, please contact us at:
eposta-services.com
Email: [email protected]
Phone: 732-309-4135
Mailing Address:
4400 Route 9 South Suite 1000
#800 Freehold, NJ 07728
